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Hisense

Hisense ships TVs on several systems — VIDAA on most of its own models, plus Google TV, Roku TV, and Fire TV variants — so menus and fixes vary by model. Wi-Fi dropouts, unresponsive remotes, and apps that stop loading are the usual complaints, and most clear up with a power cycle or a network reset.

VIDAAGoogle TV modelsRoku TV modelsULED · U6 · U7 · U8

Common problems

  • Won't connect to Wi-Fi or keeps dropping
  • Apps won't load or keep crashing
  • Remote not responding or won't pair
  • TV won't turn on — standby light on or blinking
  • No sound through HDMI ARC

Frequently asked questions

Which operating system does my Hisense TV use?+

It depends on the model: Hisense sells sets running VIDAA (its own system), Google TV, Roku TV, Fire TV, and older Android TV. Check the home screen layout or the settings menu — troubleshooting steps differ between systems, so identify yours before following a guide.

Where are the Wi-Fi settings on a Hisense TV?+

On VIDAA models, go to Settings → Network → Network Configuration, set the connection type to Wireless, and pick your network. Google TV models use Settings → Network & Internet, and Roku TV models use Settings → Network.