Android TV

Android TV is Google's smart TV operating system, used for years by Sony, Philips and Xiaomi TVs as well as boxes like the NVIDIA Shield TV and Xiaomi Mi Box. Newer devices ship with the Google TV interface instead, but it runs on the same Android TV OS underneath, so most fixes apply to both. The usual pain points are limited storage, apps that freeze, Play Store download failures and Bluetooth remote pairing.

Google Play StoreChromecast built-inSony · Philips · XiaomiNVIDIA Shield TV

Common problems

Not enough storage to update or install apps
Apps freezing or crashing
Google Play Store won't download
Bluetooth remote loses pairing
Menus slow down over time

Frequently asked questions

How do I clear an app's cache on Android TV?+

Go to Settings → Apps → See all apps, select the app, then choose Clear cache. Clear data goes further: it resets the app completely and signs you out, so try the cache first.

Why does my Android TV keep saying storage is full?+

Most Android TV devices ship with very little free internal storage, and system files take a big share of it. Uninstall apps you don't use and clear app caches under Settings → Apps; on many boxes you can also plug in a USB drive for extra app storage.